Customer Class — Categories of energy consumers, as defined by consumption or demand levels, patterns, and conditions, and generally included residential, commercial, industrial, agricultural. A distinction between users of electric energy. Customer class is… … Energy terms
Energy Charge — That part of an electricity bill that is based on the amount of electrical energy consumed or supplied. The amount of money owed by an electric customer for kilowatt hours consumed. *** That portion of the charge for electric service… … Energy terms
Customer Service Charge — That portion of the customer s bill which remains the same from month to month. The charge is determined separately from the amount of energy used. It is based on the costs associated with connecting a customer to the company s distribution… … Energy terms
Customer Charge — An amount to be paid for energy periodically by a customer without regard to demand or energy consumption … Energy terms
Energy service provider — An energy entity that provides service to a retail or end use customer. U.S. Dept. of Energy, Energy Information Administration s Energy Glossary … Energy terms
Customer choice — The right of customers to purchase energy from a supplier other than their traditional supplier or from more than one seller in the retail market. U.S. Dept. of Energy, Energy Information Administration s Energy Glossary … Energy terms
Customer Assistance Programs — Alternative collection program set up between a utility company and a customer that allows customers to pay utility bills on a percentage of the bill they owe or percentage of customer income instead of paying the full amount owed. These… … Energy terms
Energy Resources Program Account — (ERPA) The state law that directs California electric utility companies to gather a state energy surcharge per kilowatt hour of electricity consumed by a customer. These funds are used for operation of the California Energy Commission. As of… … Energy terms
Energy Service Company — (ESCo) A company that specializes in undertaking energy efficiency measures under a contractual arrangement whereby the ESCo shares the value of energy savings with their customer … Energy terms
Customer Costs — Costs that are related to and vary with the number of customers. Customer costs include meters, meter readers, or service equipment costs … Energy terms
